Gen Digital

Billing# B-8CE33478KV202461C

I did not intend to have auto payments taken. One was done on My 14/25 and another on Oct.7/25. I want a refund for this last payment taken.

I have a "recurring" subscription charge of $85.59 on my PayPal account I don't recall authorizing!!

I did do a "trial" BUT then CANCELLED within 3 days!!!

I thought that was ALL I had to do!!!

This company charged my Pay Pal account without my knowledge or consent. I'm trying to contact them for a refund but their website just keeps asking the same questions and never connects me to a place where I can actually talk to someone or leave a message that I did not ok this purchase and want a full refund.

What a way to run a business!

Purchased a 2 yr anti virus program for my desktop, I cannot use it my computer is too old, it runs windows 7. Trying to get help rectifying this problem is non existent.

All I wanted to do was cancel a subscription minutes after realizing my errornot happening.

Terrible company to deal with. Shame on them.

I started to download the card but they wanted another payment from me. Why is this if I paid in Walmart and now you want more come is this a joke do I have to turn you into the the fed govvernment for this and get you closed if that is the case I will do it.checck chec

Gen Digital Inc. | 60 E Rio Salado Pkwy, Ste 1000, Tempe, AZ 85281

Email I received ID: 434285****311460****862434****

I have been a Norton user for many years and suddenly my Norton Ikon disappeared with no explanation or clear doable instructions on how to get it back so I can have browsing protection and save my Word and Excel documents. Perhaps it is unfortunately time to go elsewhere

Allen Platt, 33 Dale Road, Rochester, NY 14625 alplatt33@***.com

I look forward to a response on how to get my Norton back on my computer because it was useful. And after using it successfully many past years with great satisfaction it is now not available on my computer to use.

And instead get messages that want me to obtain and pay continually for Norton system upgrades.

Hello,

My name is Oleg Perkel. I have received my credit card statement with two charges: 11/10 PAYPAL AVAST $84.92 and 11/15 PAYPAL AVAST $71.85.

I have not authorized any charges. It's illegal to charge my credit card without my permission.

It's a Scam! Please immediately cancel these charges from my credit card and let me know.

Thank you.

Oleg Perkel

My Norton subscription was cancelled without any reason, and I have not been refunded my annual subscription. I have called Norton 4 times, and I am unable to get any further than the operator!

I got an unsolicited invoice from Norton for $616,74 for a 5 year contract. To the best of my knowledge I have not been in touch with Norton for over 20 years.

When I attempted to have this contract cancelled I was given a runaround. When I contacted GenDigital I was refereed to and pay for advice website.

I find this kind of behavior to be extremely unprofessional. Particularly for a company in the security business.

Basically they have not protected their clients against Cyber crime, medical fraud, and identity theft . They ignore my staff and secretaries.

Email from Norton claiming that I owed them $616.74 for a 5 year contract. I have not signed up with them.

I have had no contact with Norton in over 20 years. When I attempted to contact hem to fix this I was sent to a pay for answers site.

I find this reflects very poorly on the company and their business ethics. Particularly a company involved in the security business.